Please be aware that these products are handmade and made to order so refunds are only accepted if:
◦◦ The wrong item is mailed
◦◦ A print was sent with the wrong finish
◦◦ The product is damaged due to a production mistake
◦◦ A spelling mistake is made by me
I personally check each and every item before I ship out to avoid any returns due to production mistakes or damage so this is very rare.
I cannot accept returns if the product colors do not match what you see on your screen perfectly as this is an impossible thing to do. I will work with you so please contact me if you have any questions before you place your order.
Any damage or lost packages caused by USPS shipping is the responsibility of the USPS and should be addressed by the USPS.
If you qualify for a return, you will be refunded for the cost of the product EXCLUDING the shipping costs.
Please do not ship anything back without my knowledge, you will be charged a 20% refund fee.