Thanks for shopping with us at BBChildrensBoutique.com! If you are in anyway unhappy with your order, simply send it back to us with this form completely filled out. If you received a DAMAGED item, we MUST be notified via e-mail ([email protected]) with a photo of the damage within 24 hours of delivery.,
To be eligible for a return, all items must be unworn, unwashed, & in the original condition that they are received in (tags & boxes included). The customer pays return shipping. Shipping is non-refundable. If you are shipping a package valued at over $75 we recommend using a trackable shipping service or shipping insurance. We are not liable for return items in transit. Items returnable for in-store credit only: Sale items, items received from a exchange, leggings, footwear & jewelry. Final sale items: Any item discounted over 30%, swimsuits & intimate items. By all means we do not want you to be stuck with an item you are unhappy with, however we are a small-town boutique and must keep to our policy. If you are coming close to a return deadline please feel free to contact us.
Once we receive your return, it will be processed within 2 business days. If your package meets the criteria above, it will be processed according to the answers on this form. If you requested a refund, please allow 2-5 business days for the transaction to process.