If you decide to return undamaged or non-defective products, you will be responsible for a 25% restocking fee. Millo accessories guarantees full credit for product only or, if available, replacement for all defective items. You may return a defective product up to 30 days after you receive it. NO REFUNDS WILL BE AUTHORIZED AFTER 30 DAYS. Case lots must be returned in the original shipping carton with all individual items unopened. No partial returns will be accepted. All shipping costs for merchandise authorized by Millo accessories to be returned to Millo accessories shall be at the customer's expense. This policy is strictly enforced.