.: High Gloss
.: ORCA Coating
.: Dishwasher and Microwave Safe
.: 11oz Ceramic Mug
Decorative Ceramic Mug - 11oz (set of two), Say It Soul - Love Is All We Need
Price $11.99
.: High Gloss
.: ORCA Coating
.: Dishwasher and Microwave Safe
.: 11oz Ceramic Mug
Mail returns to:
inQue.Style
301 N. Gum Street. Unit 713, Summerville, SC 29483.
RETURN FOR REFUND PROCESS
All returns must be received within 30 days* of delivery (customer pays for return shipping).
Shipping fees are non-refundable, unless there was a mistake on our end.
EXCHANGE
If your apparel or shoe item is too small or too large, upon purchase of the corrected size, we offer a one-time courtesy, postage paid return, for the item you are sending back. We will issue a refund for the original item once the item is received.
If a refund only, is preferred, then the return for refund process applies (customer pays for return shipping).
Circumstances ELIGIBLE for Refund or Exchange
Faulty items damaged/broken upon arrival.
Incorrect size/color.
ALL RETURNS MUST:
Have NO signs of wear, washing, or improper care
Have NO damage or stains
Items with tags, must have all tags attached.
Note: Returned item(s) must be shipped back in the original packaging or similar packaging that will prevent item(s) from damage while in transport.
HOW TO RETURN:
To initiate a return, please submit your request through our return center: https://inquestyle.com/a/returns
RETURNED PACKAGE
Please do not return directly to the address on the received package. The appropriate return address will be provided via your support ticket.
Please send back the package with normal shipping, not express shipping. We suggest all returns be sent with a traceable carrier tracking number.
Return Processing Time
Once we receive your item(s) at our facility. Please allow 2 - 5 business days to process the return.
CANCELLATIONS
Once orders have been submitted, they cannot be changed or cancelled.
FINAL SALES
All customer specific personalized item(s) (i.e., logos, names, sayings, and customer provided design) are FINAL SALES and are not eligible for return (however, we will do everything we can to assist should an issue occur).
Items purchased as a Final Sale is a FINAL SALE and is not eligible for return.
Products NOT ELIGIBLE for Return (for health & safety purposes)
Undergarment items (panties/shapewear, underwear, boxers, bras, socks)
Swimsuits / Swimming Trunks
Bodysuits
Facemasks / Face Gaiters
Earrings
Delivery Circumstances NOT ELIGIBLE for Full Refund
Wrong address provided by customer / no consignee.
Invalid contact information provided by customer.
No answer to delivery calls or emails.
Customer did not collect package by the shipping carrier deadline for delivery.
International orders, customer refuses to accept package/pay tax fee/ complete customs clearance.
Refused, unclaimed, undeliverable orders or merchandise returned are subject to 5% restocking fee in addition to all shipping costs and any applicable duties fees.
** Refunds will not be granted for items received through giveaways.
Please contact us with any questions: support@inquestyle.com
