The product itself was just what I had expected but unfortunately I am not very happy with the service. I placed the order on the 9th which was a Friday and I knew it wasn't going to be shipped over the weekend but it said 2-4 business days and I did not receive the necklace until the 17th. Over a week later. I ordered it for my mothers birthday and it barely came in time. Luckily I didn't have to send it out. Happy with the product. Unhappy with the service.