The Palette arrived a day after it said it was shipped. It had no cracks or breaks of any kind and it was packaged with bubble wrap so it wouldn't break. It is exactly the type of Palette I was looking for with colors I usually wear. The colors look fairly pigmented but I have not yet tried them out. It has two little brushes that come with it but the types that you usually don't use to put on eyeshadow but that's expected they usually send those types of brushes. It has a mirror built into it. All in all I'm satisfied so far with this product.