I love love love this product! Everything is perfect! The shadows are all very pigmented, and all came intact and unbroken. The mirror had no scratches, and neither did the outside of the container. The only problem I have is that the colors on the box do not match the colors in the palette very well (as shown in picture #2), but that doesn't matter to me at all. The brush it comes with is the perfect size, not too big and not too small. It's great for blending and picks up the shadows great. It came in 14 business days, which was expected. I'm very excited to use this product and will definitely be buying from this company again. Great product for the price!