Mail returns to: PapayaSun Post Office Box 10281, Honolulu, HI 96816.
Exchange and Returns
PapayaSun offers a 30-days satisfaction guarantee*.
Easy Exchange 1. Place a new order for the item(s) you wish
2. Return the item(s) you no longer want in original condition with all tags attached.
3. Note new order number on the included invoice.
4. Ship to address below using United States Postal Service.
Return for Refund
1. Return item(s) in original condition with all tags attached.
2. Include original invoice.
3. Ship to address below using United States Postal Service.
4. After USPS delivery, refund will be applied minus shipping and handling and a 15% restocking fee**.
Ship returns to:
℅ Return & Exchange
P.O. Box 10281
Honolulu, HI 96816
Please note: * Return policy is not applicable to:
- ASF (All Sales Final) items
- Close-Out items
- Custom made items
- Discounted orders
- Hawaiian Fabric
- Stained from worn
**15% Restocking fee applied on items returned for refund, either refused and/or unclaimed parcels. Restocking fee not applied on exchange orders.
We reserve the right to refuse any returns not applicable to our return policy.